Triad COVID-19 collection

Contributed by Jessica Dame

As part of its ongoing work to document the history of University of North Carolina at Greensboro (UNCG), Martha Blakeney Hodges Special Collections and University Archives (SCUA) has been archiving campus web content using Archive-It since 2015. Following UNCG’s early announcements and response regarding the monitoring of the Novel Coronavirus (COVID-19) in March 2020, the University Archives began archiving the University’s COVID-19 related web content.

Shortly thereafter, Archive-It, a web archiving service for collecting and accessing cultural heritage on the web, presented the COVID-19 Web Archiving Special Campaign. This campaign was an opportunity for subscribers to expand their web archiving data in 2020 to archive institutional and community COVID-19 related web content.

Upon receiving the Archive-It data expansion, the Triad COVID-19 Collection was created. The Triad COVID-19 Collection aims to capture how the Triad community is using and experiencing the web during the global pandemic. The scope of the collection includes websites, web pages, born-digital documents, and videos created by county government, regional hospitals, K-12 schools, universities, non-profit organizations, community landmarks, and community initiatives. Content captured includes information about the spread of infection, regional containment efforts, modified services and closures, and mask projects.

Due to the urgent nature of the collection, selected web content was immediately evaluated for scope and archived as early as mid-May 2020. Some collection content was archived monthly, while others were archived once for an initial capture (including YouTube videos and born-digital documents). It was not until after selected content was captured that the University Archives began to reach out to site-owners regarding permissions. The University Archives employed an “opt-out” approach, notifying site-owners about the collection and the crawls with the option to not be included.

Currently the Triad COVID-19 Collection includes 150 unique pieces of web content. A highlight from the collection that captures the importance of web archiving is Project Mask WS, which was a mask sewing initiative in Winston-Salem created in response to the pandemic. According to the Project Mask WS website, they are a group of 1000+ volunteers who create masks for medical personnel and front line workers who could not obtain N95 masks. The website features an introduction to the project, images, and examples of their impact, but it expired sometime in mid-July. The group’s online presence is now exclusively on Facebook. While the initiative lives on, without web archiving, the origins of this project would have been lost.

The Triad COVID-19 Collection can be viewed at:

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New role and new hire at UNC Greensboro

Contributed by Hollie Stevenson-Parrish

UNC Greensboro’s University Libraries is pleased to announce that Juanita Thacker has accepted the position of information literacy lecturer in the Department of Research, Outreach and Instruction (ROI).

Juanita Thacker photo

In this role, Thacker will provide curriculum-integrated information literacy instruction for ENG 101 and 102 courses. She will also be University Libraries’ liaison to the College Writing Program. Other responsibilities include providing reference support via one-on-one consultations and reference desk assistance.

A native of Winston Salem, Thacker received her bachelor’s degree in business education/information technologies from East Carolina University and holds a master’s degree in library and information science from UNC Greensboro.

She is a member of several professional associations, including the American Library Association (ALA), the Black Caucus of the American Library Association (BCALA) and the Metrolina Library Association (MLA). She also serves as the marketing manager for Women of Color within Librarianship (WOC+Lib). In her spare time, she enjoys a wide variety of music, reading, television, and travel.

UNC Greensboro’s University Libraries is pleased to announce the hiring of Katherine Heilman as the new electronic resources librarian and assistant professor in the Department of Technical Services. For the past eight years, Heilman worked for the Central Intelligence Agency (CIA) Library as a collections and acquisitions librarian. Prior to this position, she taught special education at the secondary level for New York City Public Schools in South Bronx, New York.

Katherine Heilman photo

In her role as electronic resources librarian, Heilman will be involved with the acquisition of e-resources and support access to the Libraries’ owned, licensed, and subscribed online collections. She will also be working to ensure the effectiveness and discoverability of these resources to meet the educational and research needs of the University.

“I am really excited to join the UNCG community,” said Heilman. “I look forward to working collaboratively across the campus with our students, faculty, and staff.” 

Heilman holds a master’s degree in library and information science from Syracuse University and a master’s degree in education from The City University of New York. She obtained her bachelor of arts degree in political science from the University of Minnesota-Twin Cities. When she is not working or chasing after her two young children, Heilman can be found cooking, gardening, or reading on her front porch.

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Meet your Archives Month Chair: Hope Ketcham Geeting

Hope Ketcham Geeting photo

What jobs have you had in the archival realm?

I have worked at the Gerald R. Ford Presidential Museum & Library, the Grand Rapids Public Museum, and the Grand Rapids Public Libraries Special Collections Department. I did a little bit of everything in each of these positions, from processing and metadata to large digitization projects and exhibit work. My current position is in Research Services at the David M. Rubenstein Rare Book & Manuscript Library at Duke University where I assist researchers in our reading room and also assist in overseeing our reproduction and travel grant workflows.

What is your educational background?

I completed my bachelors in American and European history and am currently enrolled in my MLIS at the University of Alabama. 

What is your favorite part of your job and what do you consider to be the most important part of your job?

The best part of my job is working alongside curious and kind people, whether that is my colleagues or the researchers that come through our reading room. Additionally, as a student myself, I am always eager to work alongside and assist students; I find these interactions particularly meaningful. The most important aspect of my job is providing access to users both within and outside of the Duke community, as we desire to make our collections as widely accessible as possible. Reproductions in particular are an exciting part of providing access because they allow a lot of hands-on interaction with materials, and I never know what I might come across in a given day.

Tell us about something you're particularly proud of from your job or your institution.

I am really proud of the work my Research and Access Services colleagues have done in assisting students throughout the COVID-19 pandemic. Specifically, Access Services (with the partnership of our Digital Production Center) have delivered 90,000 still images, a number that only continues to grow each week. I am also proud of the kindness and care we extend to each other as well as our willingness to help.  

What advice would you give to someone interested in pursuing a similar career?

Value your labor and work for institutions that compensate you fairly. This sets high expectations for future employers and helps you establish healthy expectations of yourself and others. Also, establishing a network of other archivists and library workers who can share their experience with you is invaluable. I spend a lot of time watching and absorbing.

Who has been key to shaping your professional outlook?

My colleagues at Duke as well as previous institutions have extended more kindness and inspiration to me than I can adequately credit and this has been foundational to my professional outlook. In my current position at the Rubenstein Library, I am inspired daily by the mindfulness and creativity that goes into my colleagues’ work as well as their willingness to share their knowledge with others.

What do you hope to accomplish during your time in SNCA leadership?

My hope is that Archives Month continues to unite our profession in a shared goal of celebrating our work, to amplify new voices within our profession, and to educate the wider public about the important work that archives are doing. If you are interested in joining our committee, do not hesitate to reach out!

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Women’s History Month Celebrations by the Military Collection at the State Archives of North Carolina

Contributed by Matthew Peek

For Women's History Month in March 2021, the Military Collection at the State Archives of North Carolina published a series of seven blog posts featuring new and existing collections of North Carolina female veterans and women on the home front. The posts cover WWI, WWII, and the Cold War era. Highlights include a post on a new set of original Surry County Red Cross chapter records from WWI. There's also a photographic look at the 1976 Women's Army Corps Officer Candidate Training Course -- which was one of the last major separate women's only training camps for the U.S. Army before full integration around 1978 -- featuring photographs from the papers of Bennis M. Blue, one of the first minority female officers of the 82nd Airborne Division. The posts are published on the North Carolina Department of Natural and Cultural Resources' military history blog North Carolina Stories of Service, available at

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And the award goes to . . . Jennifer Daugherty

The Reference and User Services Association (RUSA) has awarded Jennifer Daugherty the History Research and Innovation Award. Jennifer is currently the Head of the North Carolina Collection in Academic Library Services at East Carolina University. She plans to use the award to research Jane Barnell, otherwise known as Lady Olga, "the most famous bearded lady," who appeared in Tod Browning's 1932 cult classic movie Freaks and was born in Wilmington, North Carolina. Part of the award provides travel funds to research in the Robert L. Parkinson Library and Research Center at Circus World in Baraboo, Wisconsin. The research is focused on fully documenting Barnell's life and examining it through an intersectional lens of feminism, gender identity, and race.

Daugherty has been on the RUSA History Section History/Genealogy Award Committee and served as chair multiple times. She is currently the Chair of the Roundtable for Special Collections for the North Carolina Library Association and 2nd Vice President for the North Carolina Genealogical Society. In 2020, she received a William T. Buice III scholarship for Rare Book School at the University of Virginia. Her research interests include the history of North Carolina during the Reconstruction period and historical narratives of marginalized people of the South.

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Meet your President: Chrystal Carpenter

Chrystal Carpenter photoWhat jobs have you had in the archival realm?

I have worked in many different types of archival repositories and had various job descriptions throughout the years. When I first started, like many recent graduates I found non-permanent employment - first cataloging rare books for a Research I institution’s academic library, then transitioned to the institution's Anthropological/Archaeological Museum doing metadata – both original cataloging and EAD work.  My first permanent position was with the Arizona Historical Society as the photo archivist, and  a few years later I became the Manuscript and Congressional Archivist at the University of Arizona.  Utilizing the range of experience I obtained under these various institutions and roles, I started to seek out management/leadership roles – first as the Head of Archives at a science non-profit, the J. Craig Venter Institute, and now as the Coordinator of University Archives & Special Collections at Elon University.

What is your educational background?

I have an M.A. in Information Resources and Library Science from the University of Arizona.  I became a certified archivist in 2008, and a member of the 2013 Archives Leadership Institute cohort.

What is your favorite part of your job and what do you consider to be the most important part of your job?

I love working with people – both internally within my organization and with researchers who utilize our collections.  I like being in a position/space that allows me to work towards effecting positive change – whether it is at a University policy level, service in a professional organization, within my library or department – and even more so on connecting one-on-one with colleagues, peers, or future archivists.

Tell us about something you're particularly proud of from your job or your institution.

I am very proud of the work I contributed to as a member of the Committee on Elon History and Memory.  The Provost appointed Committee was created to explore questions related to historical memory and collective identity at Elon University.  This past fall the Committee published our final report ( and would encourage folks to check it out – and I'm happy to talk with people who are undertaking (or undertook) similar work at NC institutions as this important work is ongoing.

What advice would you give to someone interested in pursuing a similar career?

Connect with people in the field and learn about their experiences, hear about the challenges and opportunities our profession faces – reach out and connect!  If possible explore ways to have some hands on experiences as well.

Who has been key to shaping your professional outlook?

There is no one person or specific author but a mix of both. However, I would be remiss to not mention the literature and trailblazers that work on archival theory/practice with a social justice and human rights framework. Additionally, my experience as a member of the 2013 Archives Leadership Institute had a profound impact on shaping my professional outlook.

What do you hope to accomplish during your time in SNCA leadership?

This past year with Covid impacting all of our lives my goals have continued to shift – my main hope is that as an organization SNCA can continue to enhance our connection with the archival community in meaningful and impactful ways – from virtual education and social sessions to supporting the SAA Archival Workers Emergency Fund.

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2021 C. David Jackson Award Winners

The Education Committee is pleased to announce Samantha Aamot, Julie Ann Morrill, and Florence Sloan as the recipients of the 2021 C. David Jackson Memorial SNCA Student Scholarship. This year, the scholarship carries a $250 stipend for recipients to put toward professional development opportunities that supplement coursework and work experiences. A one-year membership in SNCA is also included as part of the award.

Samantha Aamot is currently pursuing a dual master’s degree in Public History and Library Science at NC State University and UNC Chapel Hill. She recently completed a graduate assistantship at the Khayrallah Center for Lebanese Diaspora Studies at NC State and currently conducts library reference research for SAGE Publishing. Her academic and professional interests include Indigenous studies, digital accessibility and open access, and archival description. She hopes to pursue a career in digital and community archiving.

Julie Ann Morrill is a second semester MLIS student at UNC Greensboro. She has been a volunteer with Reynolda House Museum of American Art where she served on the Library Committee. Currently, she volunteers with the World Subud Association (WSA) Archives where she helps with cataloging newsletters and videotaped interviews. She is especially interested in community archives, oral history, and making materials more accessible to users through digital efforts. In her free time she loves to read and is an avid gardener. 

Florence Sloan is completing her MSLS degree at UNC Chapel Hill this semester. She currently works as a library assistant organizing an individual’s private library. She has previously worked in Special Collections at her alma mater, Wofford College, and in the Digital Production Center at Wilson Library. She is interested in archives assessment and hopes to pursue a career connecting DEI and education through archival materials.

Congratulations to all the winners!

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New elements for DACS

Congratulations go out to Alston Cobourn (East Carolina University) for the culmination of the long-term effort she and Patrick Galligan (Rockefeller Archives Center) spearheaded to get a new element added to Describing Archives: A Content Standard. In addition to element 8.2, the SAA Council recently unanimously approved the proposal for element 13.10.

Chapter 8 (Description Control) will now include required element 8.2, Rights Statement for Archival Description. Chapter 13 (Authority Record Management) will include a new required element 13.10, Rights Statement for Archival Authority Records. Chapters 1 and 9 will also be updated to reflect the new required elements. 

The Technical Subcommittee on Describing Archives: A Content Standard (DACS) (TS-DACS) will begin work to add the new elements to the user-friendly version available here and work with SAA Publications on updating the PDF publication. Additionally, the Technical Subcommittee will begin developing educational resources designed to assist DACS users with implementation of these elements.  A more detailed description of the new elements may be viewed here.

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ArchivesSpace to host their 3rd Annual Online Forum

ArchivesSpace has put out a call for speakers for their third annual online forum. You can find out more information at:

"Mark your calendars for our third annual Online Forum!

Taking place March 29-31, 2021, our online forum will be a three-day event spanning a variety of time zones and ArchivesSpace experience levels. A full schedule and information about how to register for the event will be released closer to March. Anyone who uses ArchivesSpace or is interested in ArchivesSpace is welcome to attend.

We are now accepting both session proposals and ideas for topics via our online form at We will be reviewing proposals on a rolling basis, so we encourage you to get your proposals in early.  Submissions will be closed on March 5, 2021 with final notification from the planning team by March 17, 2021.

As in years past, our Online Forum will include a mix of opportunities to share and learn from each other about many different aspects of ArchivesSpace and all submissions are welcome.  The ArchivesSpace program team is particularly interested in presentations or workshops related to the following topics:

  • Using ArchivesSpace in a work from home environment
  • Using ArchivesSpace as a long arranger or at a small archive
  • Managing paraprofessionals, students and volunteers using ArchivesSpace
  • Demonstrations of workflows using different modules or features of the application
  • Examples of anti-racism, anti-colonialism and redescription work being executed in ArchivesSpace
  • Presentations related to the technical aspects of ArchivesSpace, including how to download a local instance of ArchivesSpace for either testing or production, understanding and managing the ArchivesSpace database, and using the API.  

We anticipate recording many parts of the forum, but for it to be a success we will also need as many live participants as possible. We encourage you to dip in and out of the live program as much as you can. You will no doubt “meet” a different set of colleagues each time.

A special thanks to our Online Forum planning group for the tremendous work they’re doing to plan this forum. We’re looking forward to a great event, with your help!"

By Jessica Dowd Crouch

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Patrick Dollar and Scott Hinshaw Receive Archivist Certification

Contributed by Hollie Stevenson-Parrish

UNC Greensboro’s University Libraries is home to more than 50,000 digitized primary source materials and other historical and archival resources — photos, books, programs, scrapbooks, yearbooks, letters, etc. — comprising more than 750,000 individual objects. You can view the collection online at, which documents multiple projects.

This demanding work is performed by archivists who evaluate, preserve, and arrange records and documents in public sector organizations, such as schools, museums, and libraries.

For Processing Archivist Patrick Dollar and Archivist Scott Hinshaw, making information within the archives more accessible to the public is an everyday occurrence. On any given day, they are analyzing materials, preserving collections, managing information, assisting with retrieval, and promoting archival content.

Both Dollar and Hinshaw recently received their Digital Archives Specialist (DAS) Certificate from the Society of American Archivists (SAA). Founded in 1936, the SAA is North America's oldest and largest national professional association, dedicated to the needs and interests of archives and archivists. The SAA represents more than 6,200 professional archivists employed by governments, universities, businesses, libraries, and historical organizations.

"The University Libraries is proud to invest in professional development opportunities for our staff members in order to stay up-to-date on their skills and talents that ultimately benefit the end user with a higher quality of product or service,” said UNC Greensboro’s University Libraries’ Interim Dean and Associate Professor Mike Crumpton.

“The courses and programming were really great and I’ve learned so much from this program. I think it’s a great way for Archivists to gain new skills and knowledge about our constantly evolving profession,” said Hinshaw.

Scott Hinshaw Headshot

Hinshaw, a two-time alumnus, graduated from UNCG with dual majors in Ancient Greek and Latin Languages and Historical Archaeology and began working at the University Libraries in 1999. After receiving his bachelor of arts degree, Hinshaw obtained his master of arts degree in American History with an Historical Preservation Certificate from UNCG.

Patrick Dollar headshot

“I am the systems administrator for our Born Digital Records Management system and working with digital records is a major component of my job,” said Dollar. “The DAS Certificate has helped me learn more about best practices surrounding the preservation of born digital records and has been extremely valuable to supporting my position’s duties.”

Dollar joined University Libraries in 2017 and received his bachelor of arts degree from UNC-Chapel Hill with dual degrees in Journalism and English. He obtained his master of arts degree in English from UNCG and also holds a master’s degree in Library Science from UNC-Chapel Hill.

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